Privacy Policy for eakait.com
Last Updated: 20 November 2025
Entity: EAKA IT Services (“EAKAIT”, “we”, “us”, “our”)
At EAKA IT Services, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit https://www.eakait.com or engage with our services. This policy is compliant with:
- GDPR (General Data Protection Regulation – EU/EEA)
- CCPA/CPRA (California Consumer Privacy Act / Privacy Rights Act)
- DPDP Act (Digital Personal Data Protection Act, India, 2023)
- Information We Collect
We collect the following categories of personal data:
1.1 Personal Information You Provide
- Name
- Email address
- Phone number
- Company name
- Job title
- Any information submitted through forms, chat, or email
- Support ticket information
- Resume or job application details (for career inquiries)
1.2 Automatically Collected Data
- IP address
- Browser type and version
- Device information
- Approximate location
- Referring pages
- Pages viewed and time spent
- Cookies, pixels, and tracking technologies
1.3 Cookies & Tracking
We use cookies for:
- Website performance
- Analytics (e.g., Google Analytics)
- Advertising/remarketing
- Session management
- User experience enhancement
You may disable cookies through browser settings.
- How We Use Your Information
We process your data for the following purposes:
- Provide and operate our IT, cybersecurity, cloud, and software services
- Respond to inquiries and provide customer support
- Send service updates, newsletters, or marketing communications
- Improve website functionality and security
- Analyze site traffic and usage trends
- Compliance with legal obligations
- Fraud prevention and security monitoring
- Recruitment and HR purposes (job applicants)
- Legal Basis for Processing (GDPR – EU/EEA Users)
For EU/EEA users, we process data under the following lawful bases:
- Consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (business operations, service enhancement, marketing)
You may withdraw consent at any time.
- Rights Under GDPR, CCPA/CPRA, and India’s DPDP Act
You may exercise the following rights depending on your region:
4.1 GDPR Rights (EU/EEA)
- Right to access
- Right to correction
- Right to deletion (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent
4.2 CCPA/CPRA Rights (California Users)
- Right to know what personal data we collect
- Right to request deletion
- Right to correct inaccurate data
- Right to opt-out of data sale or sharing
- Right to limit use of sensitive personal information
- Right to non-discrimination
EAKA IT does not sell personal information.
4.3 DPDP Act Rights (India)
- Right to access information
- Right to correction and erasure
- Right to grievance redressal
- Right to nominate another individual to exercise rights
- Consent-based data processing
Requests can be submitted to: info@eakait.com
- Sharing & Disclosure of Personal Data
We may share information with:
- Cloud hosting providers
- Analytics partners
- Marketing service providers
- CRM and email automation tools
- Payment processors (if applicable)
- Professional advisors (legal, audit)
- Government or law enforcement if required by law
We do not sell personal data.
All third-party partners follow strict confidentiality and security obligations.
- Transfer of Data Across Borders
Your information may be stored or processed in:
- India
- United States
- European Union
- Other jurisdictions where our service providers operate
We use appropriate safeguards, including:
- Standard Contractual Clauses (SCCs)
- Data Processing Agreements (DPAs)
- Adequacy decisions (where applicable)
- Data Security
We implement strong technical and organizational measures such as:
- Encryption (in transit and at rest)
- Access controls and authentication
- Application and network firewalls
- Regular audits and vulnerability assessments
- 24×7 monitoring (where applicable)
- Data Retention
We retain personal data only for as long as necessary for:
- Providing services
- Legal and regulatory compliance
- Security, fraud prevention, and audit requirements
You may request deletion at any time.
- Children’s Privacy
We do not intentionally collect data from children under:
- 16 years (GDPR)
- 13 years (CCPA and India DPDP guidelines)
If you believe a child has provided data, contact us for removal.
- Third-Party Links
Our website may contain links to external sites. We are not responsible for their content or privacy practices.
- Grievance Redressal (DPDP Act Requirement)
For India, contact our designated Grievance Officer at:
Email: info@eakait.com
Response Time: Within statutory timelines defined by the DPDP Act.
- Updates to This Privacy Policy
We may update this policy periodically. Revised versions will be posted on this page with a new “Last Updated” date.
- Contact Us
For privacy concerns or data requests, contact:
EAKAIT Technologies Pvt. Ltd.
Email: privacy@eakait.com
Website: https://eakait.com